Aridhia DRE Privacy Policy

Aridhia fully respects your right to privacy and value the relationship we have with you. Your use of the Aridhia DRE ("the Service") created by Aridhia Informatics Ltd is subject to this Privacy Policy and our Terms of Use. On this page you will find details of our privacy practices in connection with this Application and what we do to maintain your right to privacy.

Aridhia DRE Workspaces is a high-performance, collaborative analytics platform that enables healthcare and research organisations to rapidly gain a deep understanding of the insights held within their clinical and patient data and support the move towards a data-driven healthcare delivery model.

Collection of personal information on the Service

We may collect personal information about you when you register and use the Service. All data fields on the registration form are required for registration. Failure to communicate such data makes it impossible for Aridhia to determine if the Services offered by us can be used by the User, as it is not possible for the User to use the Service as it is intended to be used

When you register with us and use the Service, you generally provide (a) your name, email address, user name, password and other registration information; (b) transaction-related information, such as when you use the Service; (c) information you provide us when you contact us for help and; (d) information you enter into our system when using the Service.

Automatically Collected Information

In addition, the Service may collect certain information automatically, including, but not limited to, certain information that your browser sends us, such as your IP address, browser type and language, access time and information about the way you use the Service. For details regarding the technologies we employ, cookies please see below.

Your Consent

By using the Service, you are consenting to our processing of your information as set out in this Privacy Policy now and as amended by us. "Processing" means using cookies on a computer or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which will take place in the UK.

Retention

We will retain User provided data for as long as you use the Service and for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you'd like us to delete User Provided Data that you have provided via the Service, please contact us at servicedesk@aridhia.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Service to function properly.

Collection and use of technical information

Technical details in connection with visits to this Application are logged, collected as described below:

User tracking

You should be aware however, that access to web pages will generally create log file entries in the systems of your Internet Service Provider (ISP) or network services provider. These entries may identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is out with the responsibility or control of Aridhia.

Use of Cookies

This Application does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Aridhia uses automatic data collection systems not directly provided by the user such as cookies. Cookies are files that are installed on your computer via a browser used to access the Service, to identify you. The file contains simple information about the user (for example browser version) but no personal information.

While several types of cookies exist, the Service only uses session cookies and persistent cookies and does so in order to improve the content and structure of the Service. A session cookie is transient and exists in temporary memory while you navigate through the Service efficiently, keeping track of your progression from page to page so that you are not asked for information you have already provided during the current visit. Session cookies are normally destroyed when the browser is closed. A persistent cookie usually remains on the hard drive after the browser has been closed. We use persistent cookies, for example, to record your choice of language and country location.

Changing your browser's Cookie settings

On entering the Service, you are giving your consent to install the aforementioned cookies on your computer. It is possible to set your browser to reject some or all cookies. Aridhia does not recommend changing your browser's cookie settings, but if you decide to do so you will be able to find details of how to change your cookie settings in your chosen browser's help file.

More information about cookies, including how to block them or delete them, can be found at AboutCookies.org. If you choose to disable the cookies, you will not be able to take advantage of the Service or any of its features.

Cookies used by the Service

This list shows all cookies used by the Service and what each is used for:

session_id, rack.session

Used to maintain your current session within the Service

.app-consoleInput_*_commands

Used to maintain a local history of commands entered into Aridhia DRE Workspaces R terminals

.app-consoleInput_*_interpreters

A reference to the last Aridhia DRE Workspaces R terminal used

rshLastWorkspace

A reference to the last Workspace you accessed

ui_layout_mode

Used to maintain the layout of Aridhia DRE Workspaces on your computer

version

Used to determine which version of Aridhia DRE Workspaces is used

Log files

Log files are maintained and analysed of all requests for files on Aridhia web servers. Aggregated analyses of these log files are used to monitor Application usage. These analyses are used to allow us to monitor and evaluate the effectiveness of our Application. Log files do not contain any personal information. All log file information collected by Aridhia is kept secure and is not provided to any third parties.

Links to Third Party Websites and Applications

This privacy notice does not cover the links within this site linking to other websites. To allow you to interact with other Web sites on which you may have accounts, we may provide general links or embed third-party Applications that allow you to login, post content from our Application.

Please be aware that Aridhia is not responsible for the privacy practices of such other sites or the content of those other websites. Your use of these links and Applications is subject to the third parties' privacy policies, and you should become familiar with the third party sites' privacy policies before using the links or Applications.

Security

We are concerned about safeguarding the privacy of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we use SSL (Secure Sockets Layer) to provide a secure service to the Service. We also limit access to any information to authorised employees who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavour provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes to this Privacy Notice

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will notify you of any significant changes to the Privacy Policy and indicate and at the bottom of this Policy when it was most recently updated. We encourage all users to refer to this page from time to time to review these and new additional information.

Contact information

If you have any questions or suggestions regarding this privacy policy, please contact us at:

Phone: +44 131 560 1470
Email: servicedesk@aridhia.com

Postal address:
Aridhia Informatics Ltd
163 Bath Street Glasgow G2 4SQ

Web site URL: https://www.aridhia.com

Date of last revision of the Privacy Policy: October 6th 2023

The Aridhia DRE Knowledge Base privacy policy

The Aridhia DRE Knowledge Base privacy policy can be found here.