1. Home
  2. Workspaces
  3. Data & Files
  4. Exporting data
  5. Responding to an Airlock download request

Responding to an Airlock download request

Workspace Administrators have the ability to either approve or reject download requests. Administrators can see the request for an Airlock in the Summary tab.

You can filter the notifications to show only those requests that are still awaiting authorisation. To approve the request, click 'Approve'. This will change the status of the request to and will allow users to download the requested files.

Rejecting download requests

To reject the request, simply click 'Reject'. This will change the status of the request to and users won’t be able to download the requested files. You can also add a comment to provide more details about your decision to approve or reject download requests.

Administrators can also reject the request even after it was approved. This will also change the status of the request to , and remove the link to the download files.

Updated on February 6, 2021

Was this article helpful?

Related Articles

Not the solution you were looking for?
Click the link below to submit a support ticket
CONTACT SERVICE DESK