Requesting an Airlock

The Airlock feature provides an enhanced level of traceability for the download of files and/or datasets to a user's local computer or another one of their workspaces. To maintain the integrity of data in a workspace, users must submit a request to download or transfer one or more files or data tables. Such requests are managed by users with Workspace Administrator access.

Submitting an Airlock request

You can select to Airlock one or more files from the Files tab or data tables from the Datasets tab. Datasets will be downloaded as CSV files together with the accompanying TDF metadata files.

Tick the checkboxes of the files/datasets you require from the list and click 'Airlock', or open the file and then select 'Airlock' – the process operates in the same way. This will open the Airlock tab.  
 

Here you can add more items to the Airlock request using the ‘Add a file’ or ‘Add a dataset’ button just above your files. Once you finished adding the files that you wish to export, click ‘Next’.

In the next step, you will be prompted to select whether you want to either download or copy your files to another workspace. If copying to another workspace, select the destination workspace. Supply a comment describing the reason for the request (this is a requirement) before submitting the request.

If you are a Workspace Administrator, you can instantaneously approve the request yourself by clicking the 'Approve' button.

If you are a Standard User, you will not have this option, so you need to click 'Request approval'. You will then receive a message stating that your request has been received, the relevant Workspace Administrators have been notified, and your request is awaiting authorisation. At this stage, Workspace Administrators can accept or refuse your request.

Monitoring or commenting on Airlock requests

Airlock requests and their status appear in the workspace activity stream on the Summary tab. You can also filter the activity stream to view pending requests by clicking 'Awaiting authorisation' on the top right of the page. Other workspace members can also leave comments on your request, for example, if they wish to corroborate the requirement for a download.

Updated on February 16, 2021

Was this article helpful?

Related Articles

Not the solution you were looking for?
Click the link below to submit a support ticket
CONTACT SERVICE DESK