Accessing your Virtual Desktop

Your workspace can be provisioned with one or more Virtual Desktops to aid your project. Virtual Desktops can have Windows or Linux (Ubuntu 18.04) operating system. Windows VMs can be accessed as virtual desktops while Linux machines can also be accessed using a command line (SSH).

Each Windows desktop can only be accessed by one user at a time. If one user is connected, another cannot.

Linux terminal can be accessed by multiple users at once. Currently, Linux desktops can be used by more than one user at a time but they share the same session so it is recommended that only one user tries to access the desktop at any one time.

Starting the Virtual Desktop

From the Virtual Desktops tab, click on the 'Start' button of a desktop you want to access – the button should change to 'Starting…' and a spinner should appear.

You might need to wait up to a couple of minutes for a desktop to load. To enter your virtual desktop, click on 'Desktop', and a new tab should open in your workspace.

Linux Virtual Desktop.

Shutting down your desktop

Firstly, make sure you have closed the tab in which your desktop is open. When you have finished using your Virtual Desktop, you can shut it down by returning to the Virtual Desktop tab and clicking the 'Stop' button.

Most Virtual Desktops are scheduled to shut down automatically at the end of the business day. You can still access them after hours, though you will have to restart your Virtual Desktop once it has been shut down. If this is impacting your work or you need the schedule changed, please contact your Workspace Administrator or Aridhia Service Desk.

Troubleshooting

If you find that you cannot access your desktop in the middle of a session, try returning to the Virtual Desktops tab and refreshing the page to make sure that it has not been automatically shut down.

If your window is showing whitespace around the desktop, try resizing your browser and maximizing again.

Updated on May 5, 2021

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