Accessing your Virtual Desktop

Your workspace can be provisioned with one or more Virtual Desktops to aid your project; Virtual Desktops can be provisioned in Windows or Linux (command line or desktop). Your Virtual Desktops tab should look something like this: Desktops Tab

Here you can see one Windows and one Linux desktop.

How to start your desktop

From the Virtual Desktops tab, click on the "Start" text for the desktop you want to access- the text should change to "Starting…" and a spinner should appear. After some time, the icon will look like this: Desktop Icon Ready

To enter your desktop, click on connect; a new tab should open in your workspace with your desktop shown.

Desktop features

Shutting down your desktop

Firstly, make sure you have closed the tab in which your desktop is open. When you have finished using your Virtual Desktop, you can shut it down by returning to the Virtual Desktop tab and clicking the "Stop" text on the desktop icon. Most Virtual Desktops are scheduled to shut down automatically at the end of the business day, if this is impacting your work or you need to schedule changed, please contact your workspace administrator or the service desk.


Most desktops will be scheduled to shut down at the end of the business day. If you find that you cannot access your desktop in the middle of a session, try returning to the Virtual Desktops tab and refreshing the page to make sure that it has not been automatically shut down.

If this is causing you a problem regularly, please contact your workspace administrator or the service desk.

Each Windows desktop can only be accessed by one user at a time; if one user is connected, another cannot. Linux command line (SSH) can be accessed by multiple users at once. Currently, Linux Desktops can be used by more than one user at a time but they share the same session so it is recommended that only one users tries to access the desktop at any one time.

Updated on December 1, 2020

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